Prabowo, B. A., A. Hindasyah, and A. Khalid Rivai. “SENTIMENT ANALYSIS OF PLN MOBILE APPLICATION SERVICES USING NAIVE BAYES, SUPPORT VECTOR MACHINE (SVM) AND DECISION TREE METHODS”. Jurnal Riset Informatika, vol. 7, no. 3, June 2025, pp. 236-43, doi:10.34288/jri.v7i3.378.