Prabowo, B. A., Hindasyah, A. and Khalid Rivai, A. (2025) “SENTIMENT ANALYSIS OF PLN MOBILE APPLICATION SERVICES USING NAIVE BAYES, SUPPORT VECTOR MACHINE (SVM) AND DECISION TREE METHODS”, Jurnal Riset Informatika, 7(3), pp. 236–243. doi: 10.34288/jri.v7i3.378.