KHAIRUNNISA, R.; SIREGAR*, J. H. Social Network and Sentiment Analysis for Enhancing Social CRM in Indonesian Educational Technology Platforms. Jurnal Riset Informatika, [S. l.], v. 7, n. 4, p. 258–269, 2025. DOI: 10.34288/jri.v7i4.383. Disponível em: https://ejournal.kresnamediapublisher.com/index.php/jri/article/view/383. Acesso em: 17 mar. 2026.